11 DAYS / 10 NIGHTS WITH TRAIN TICKETS INCLUDED AND OVERNIGHT STAYS IN 4★ HOTELS IN ROME, FLORENCE AND BOLOGNA.
DAY 1: ROME
Heart of Italy: through Lazio, Tuscany, and Emilia-Romagna
A journey through the heart of Italy, across regions where history, culture, and traditions intertwine with enchanting landscapes. Lazio, the cradle of antiquity, tells millennia of civilization and preserves an unparalleled artistic heritage. Tuscany, with its gentle hills, vineyards, and countryside that have inspired poets and painters, is a land that harmoniously combines art, nature, and gastronomy, offering unforgettable experiences. Emilia-Romagna, the beating heart of Italian culinary culture, captivates with its authentic flavors, landscapes stretching from the plains to the Apennine way, and warm hospitality that makes every stay special. Three different but complementary souls to discover slowly thanks to the rhythm of train travel, experiencing the most authentic Italy in its geographic and cultural center.
Arrival in Rome and check-in at the hotel.
Italy’s capital and the Eternal City, Rome is an open-air museum where history, art, and culture blend with everyday life. From the majestic ruins of Ancient Rome to masterpieces of the Renaissance and Baroque, every corner tells centuries of history. The city offers lively squares, iconic monuments such as the Colosseum, Trevi Fountain, and the Vatican, as well as vibrant and welcoming neighborhoods where you can savor traditional Roman cuisine.
DAY 2: ROME
A day devoted to discovering the most iconic soul of Rome, among Baroque masterpieces, timeless art, and experiences that allow you to explore the city from different perspectives, guided by expert storytellers.
Included regular experience:
Baroque walking tour among squares and fountains
A walking tour through Rome’s most evocative Baroque squares: Piazza Navona with its fountains, the famous Trevi Fountain, the scenic Spanish Steps, and the imposing Pantheon. During the walk, an expert guide will share stories, curiosities, and legends linked to these unique places.
Suggested and bookable experiences:
Visit to the Vatican Museums and Sistine Chapel
A guided route through the extraordinary art collections of the Vatican Museums, where you can admire masterpieces of inestimable value. The tour includes a visit to the famous Sistine Chapel to admire Michelangelo’s frescoes up close in a unique and evocative atmosphere.
Golf-cart tour through the wonders of Rome
Discover Rome in a unique and sustainable way with a guided tour aboard a silent and agile electric golf cart. Travel through the historic center, parks, and most charming districts, visiting iconic landmarks such as the Colosseum, Roman Forum, Piazza Navona, and the Pantheon in comfort and without effort.
Lazio wine tasting in a historic wine bar
A journey through local flavors, featuring a selection of Lazio wines paired with typical products. The experience takes place in an elegant wine bar in the heart of Rome and includes the guidance of a sommelier.
DAY 3: ROME – FLORENCE
Departure by train from Rome to Florence (approximately 2h15min). Hotel check-in.
Florence, cradle of the Renaissance, is a city of art without equal. In its streets one breathes history and culture, with masterpieces such as the Duomo with the famous dome by Brunelleschi, the Uffizi Gallery and the Ponte Vecchio. Walking through Florence means immersing oneself in a unique atmosphere made of art, architecture and centuries-old traditions.
Included experience:
Guided visit of Florence
Discover the heart of Florence and its most iconic monuments. Admire the majestic Cathedral of Santa Maria del Fiore with the famous dome by Brunelleschi, explore the historic Piazza della Signoria with Palazzo Vecchio and be enchanted by the evocative Ponte Vecchio. A walk through art, history and architecture that tells the greatness of the Renaissance.
Suggested experiences:
Guided tour of the Uffizi Gallery
Enter the famous Uffizi Museum, one of the most important in the world, and be guided among masterpieces by Botticelli, Leonardo da Vinci, Michelangelo and Raphael.
Guided visit of the Accademia Gallery
Visit the Academy of Fine Arts, famous above all for housing Michelangelo’s David, one of the most celebrated masterpieces in the world. Discover the history of this extraordinary work and admire other important Renaissance sculptures and paintings in a route rich in art and charm.
Walk in the Oltrarno district
Explore the authentic Oltrarno district with an expert local guide. Discover artisan workshops where ancient techniques are handed down, artists’ studios and historic shops. Walk through the characteristic streets up to the wonderful Boboli Gardens, an oasis of peace and beauty offering unique views over the city.
Panoramic tour of Florence by e-bike
Experience Florence from a new point of view with a panoramic e-bike tour. From the elegance of Piazzale Michelangelo to the tranquillity of Viale dei Colli, passing through splendid viewpoints and historic gardens, you will ride among art, nature and unforgettable views.
Tuscan wine tasting with sommelier in the historic center
An exclusive experience dedicated to wine lovers: be guided by a professional sommelier on a sensory journey discovering the great Tuscan red wines in a welcoming wine bar in the historic center.
Street Food Tour in the authentic districts of Florence
Experience Florence on foot, through hidden alleys and lively squares, tasting the best of the local gastronomic tradition, all accompanied by stories, curiosities and anecdotes about Florentine cuisine and culture.
DAY 4: PISA - AREZZO - FLORENCE
A day dedicated to discovering two extraordinary cities in Tuscany, each with a unique heritage of history, art, and unforgettable atmosphere. From the famous Leaning Tower of Pisa to the authentic charm of Arezzo, every moment offers a glimpse of the beauty and culture of the region.
Suggested and bookable train departure: Pisa
Departure to Pisa by train (approximately 1h).
Famous worldwide for its iconic Leaning Tower, Pisa is a city rich in history, art and charm. The beating heart is the splendid Piazza dei Miracoli, which houses extraordinary masterpieces of medieval architecture. But Pisa also surprises beyond the monuments: walking along the Arno, you discover elegant palaces, lively squares, and an authentic soul that combines culture, university tradition, and timeless beauty.
Suggested experiences:
Guided visit of Pisa
Discover the history and secrets of the famous Piazza dei Miracoli with an expert guide: the Leaning Tower, the Cathedral, the Baptistery, and the Camposanto Monumentale. A walk among art, faith, and ingenuity, to fully experience the charm of one of Italy’s most iconic cities.
Suggested and bookable train departure: Arezzo
Departure to Arezzo by train (approximately 1h).
Arezzo, a city of Etruscan origins, preserves a fascinating historical and artistic heritage. Famous for its antiques tradition, artisan workshops, and the imposing Basilica of San Francesco, it is also the evocative setting of Roberto Benigni’s film Life is Beautiful. Among medieval squares, ancient palaces, and old-time atmospheres, Arezzo captivates with its authentic charm and lively cultural soul.
Suggested experiences:
Guided tour of Arezzo
Accompanied by an expert guide, you will explore the historic center of Arezzo, among Etruscan remains, medieval and Renaissance architecture. A fascinating route through art, history, and cinematic suggestions.
Photographic walk to the locations of Life is Beautiful
Thematic tour among the sets of the famous Benigni film, with anecdotes, historical photographs, and views ideal for memorable shots.
DAY 5: SAN MINIATO AND PONTEDERA - SIENA - FLORENCE
A day dedicated to discovering Tuscany among hills, medieval villages and iconic cities. Between unique flavors, centuries-old traditions and scenic landscapes, each stop offers authentic experiences that tell the story, art and culture of this extraordinary region.
Suggested and bookable train departure: San Miniato and Pontedera
Departure by train to San Miniato (approximately 40min) and then to Pontedera (approximately 13min).
Situated on a hill, San Miniato is a small medieval gem known for its panoramic position, its millennial history and the famous white truffle, considered among the most precious in the world. Walking along its cobbled streets, you encounter historic palaces, Romanesque churches and towers with spectacular views of the Tuscan countryside.
Modern and dynamic, Pontedera is inseparably linked to the name Piaggio and the legendary Vespa, symbol of Italian design.
Suggested experiences:
Truffle hunting and tasting
Participate in a truffle hunt with a truffle hunter and his dog, followed by a tasting with truffle dishes, local cured meats and wine.
Guided tour of the historic village of San Miniato
Discover the medieval history of San Miniato with a local guide who will lead you through the Frederick II Tower, the Cathedral, and historic palaces. Possibility of a night visit as well.
Guided visit to the Piaggio Museum
Discover the icon of Italian design and mobility with a visit to the Piaggio Museum in Pontedera. In a fascinating and interactive environment, the museum retraces over 100 years of industrial innovation, with a unique collection of historic models, rare prototypes and legendary motorcycles.
Suggested and bookable train departure: Siena
Departure by train to Siena (approximately 1h30).
Siena, a medieval city famous for its extraordinary historic center. Famous for the evocative Piazza del Campo, where the famous Palio takes place, and for the majestic Gothic Cathedral, rich in works of art. Siena enchants with its paved streets, historic palaces, and an authentic atmosphere that takes you back in time.
Suggested experiences:
Guided tour of Siena
Discover the medieval magic of Siena with an expert guide who will accompany you through the alleys and historic squares of the city. Walk along ancient cobbled streets, discover local traditions, and be fascinated by the history and art of one of the most evocative cities in Tuscany.
DAY 6: FLORENCE - BOLOGNA
A day dedicated to discovering Bologna, the cultural and gastronomic heart of Emilia-Romagna, among historic porticos, medieval towers, and authentic flavors that tell the story of local culinary tradition.
Suggested and bookable train departure: Florence - Bologna
Departure by train from Florence to Bologna (approximately 40min). Check-in at the hotel.
Bologna, the cultural and gastronomic heart of Emilia-Romagna, fascinates with its long porticos, a unique symbol of hospitality and style, and the medieval towers that dominate the city skyline. Here culinary tradition is a true art: from tortellini to ragù, each dish tells a story of authentic flavors and passion.
Included experience:
Guided tour of Bologna historic center
Discover the hidden treasures and architectural wonders of Bologna with an expert guide. Walk under the characteristic porticos, visit Piazza Maggiore, the Neptune Fountain, and the iconic Two Towers, immersing yourself in the history and lively atmosphere of this university city.
Suggested experiences:
Food Walking Tour in Bologna
Guided walk through historic markets and shops, with tastings of typical products such as tortellini, mortadella, and lasagna, accompanied by a glass of Lambrusco.
Wine Tasting in Bologna
Discover the aromas and flavors of the Bolognese hills with a refined guided tasting of local wines. In a historic wine shop or cellar, an expert sommelier will accompany you on a sensory journey to explore the native grape varieties.
Guided visit to the Ducati Museum
Immerse yourself in the passion for motors with a guided tour of the Ducati Museum, a true temple dedicated to the famous Emilia-Romagna motorcycle brand. Discover the history, innovation, and design that made Ducati a worldwide icon of two wheels. An engaging experience for enthusiasts and curious visitors, telling the combination of cutting-edge technology and artisan tradition.
Ferrari Tour and Balsamic Vinegar Tasting
Spend a full day immersed in the Ferrari legend and the famous “Black Gold” of Modena. This extraordinary tour will take you to the Ferrari Museum in Maranello and the pulsating heart of the Food Valley to learn about the ancient tradition of an excellence product, the famous “Black Gold” of Modena.
DAY 7: FERRARA - RAVENNA - BOLOGNA
A day dedicated to discovering Emilia-Romagna, among Renaissance cities, art masterpieces, and extraordinary mosaics, walking through history, culture, and local traditions.
Suggested and bookable train departure: Ferrara
Departure to Ferrara by train (approximately 30min).
A Renaissance city framed by strong ancient walls, Ferrara fascinates with the majestic Este Castle and the Palazzo dei Diamanti, a unique masterpiece of Renaissance architecture. Its historic center, rich in noble palaces and elegant squares, combined with tree-lined avenues and a peaceful atmosphere, offers the ideal setting for relaxing walks among history and timeless beauty.
Suggested experiences:
Guided tour of Ferrara
Accompanied by an expert guide, walk through the historic center, declared a UNESCO Heritage site, immersing yourself in the refined atmosphere of a city rich in history. Discover enchanting squares, sumptuous noble palaces, and hear the fascinating stories that inspired great artists and writers over the centuries.
Bicycle tour of the Ferrara walls
Explore by bicycle the imposing Renaissance walls surrounding the city, pedaling among historic bastions, scenic gardens, and panoramic views over the quiet Ferrara countryside. An active and immersive experience in the heart of history and nature.
Suggested and bookable train departure: Ravenna
Departure to Ravenna by train (approximately 1h15).
Ravenna, famous for its extraordinary Byzantine mosaics, is a city rich in history and art. Its churches and monuments tell of a glorious past as the capital of the Western Roman Empire and later of the Byzantine Exarchate. Walking through the streets, you discover masterpieces such as the Basilica of San Vitale and the Mausoleum of Galla Placidia, true treasures of Early Christian art, along with a lively cultural atmosphere and a charming historic center.
Suggested experiences:
Visit to the mosaics of Ravenna
A unique journey among the Byzantine masterpieces of the Basilica of San Vitale and the Mausoleum of Galla Placidia, a UNESCO Heritage site. A specialized guide will accompany you to discover one of the most important ancient art sites in the world.
Romagnola Piadina Workshop
Participate in an authentic and engaging workshop with the Romagna “azdore,” guardians of the local culinary tradition. You will learn to prepare the perfect dough and roll out the piadina using the traditional technique, achieving the ideal thickness for a fragrant and flavorful cooking.
DAY 8: MODENA - BOLOGNA
A day dedicated to discovering Modena, a city that combines art, history, gastronomy and innovation, among culinary traditions famous worldwide and symbols of Italian ingenuity such as Ferrari and Maserati.
Suggested and bookable train departure: Modena
Departure to Modena by train (approximately 15min).
Modena, the beating heart of Emilia-Romagna, is famous for its artistic, cultural and gastronomic heritage. Famous worldwide for the excellence of its cuisine, Modena is the home of Traditional Balsamic Vinegar, Parmigiano Reggiano, and the famous sports cars such as Ferrari and Maserati. A vibrant city, combining tradition and innovation, perfect for those who want to immerse themselves in art, history and authentic Italian flavors.
Suggested experiences:
Guided tour of Modena historic center
Discover the architectural wonders of Modena with an expert guide who will accompany you through squares, churches and monuments. Visit the Cathedral, a Romanesque masterpiece declared a World Heritage site, and climb the Ghirlandina Tower for a panoramic view of the city.
Tasting of Traditional Balsamic Vinegar of Modena
Participate in a visit to a historic vinegar factory and discover the artisanal production process of Traditional Balsamic Vinegar. Taste different vintages and be amazed by the complexity and richness of this unique product.
Enzo Ferrari Museum
An immersive experience telling the story of the legendary Enzo Ferrari and the evolution of the Prancing Horse myth. Inside the spectacular yellow hood-shaped building, you will find iconic cars, multimedia exhibits, and an engaging narrative about the founder’s life.
Visit to Luciano Pavarotti’s birthplace
For music lovers, a visit to the birthplace of the famous Modena tenor allows you to learn about his life, career, and the musical legacy he left to the city.
Visit to Albinelli Market and local lunch
Explore the historic market of Modena, an authentic place to discover fresh products and local specialties. Here you can meet producers and food artisans and experience the lively atmosphere of the gastronomic heart of the city. After the tour, lunch awaits you, during which you can enjoy genuine dishes based on local recipes.
DAY 9: BOLOGNA - ROME
A day dedicated to returning to Rome, the eternal city, among millennia of history, iconic monuments, and unforgettable atmospheres.
Suggested and bookable train departure: Bologna - Rome
Departure by train from Bologna to Rome (approximately 3h). Check-in at the hotel.
Suggested experiences:
Guided tour of the Colosseum and Roman Forum
An exclusive visit with an expert guide to the immortal symbols of ancient Rome: the Colosseum and the Roman Forum. Discover fascinating anecdotes and hidden archaeological details while exploring these historic sites, with priority access allowing you to avoid long queues and enjoy a more intense and relaxed experience.
Rome by night on e-bike with panoramic aperitif
An evening tour on an electric bicycle among illuminated monuments and hidden corners. The route ends with an aperitif on a terrace with views over the rooftops of the eternal city.
DAY 10: TIVOLI - ROME
A day dedicated to discovering the wonders around Rome, among historic UNESCO heritage villas, enchanting gardens, and breathtaking views.
Suggested and bookable train departure: Tivoli
Departure by train to Tivoli (approximately 1h).
One of the most fascinating towns near Rome, Tivoli is famous for its historic UNESCO heritage villas: Villa d’Este, with its extraordinary gardens and water features, and Hadrian’s Villa, the monumental residence of Emperor Hadrian. The town preserves an enchanted atmosphere, with ancient villages and panoramic views of the Roman countryside.
Suggested experiences:
Entrance and guided tour of Villa d’Este
Explore the magnificent Renaissance gardens of Villa d’Este, famous for its spectacular fountains, water features, and a perfect combination of art and nature. A masterpiece of architecture and hydraulic engineering that has delighted visitors for centuries.
Entrance and guided tour of Hadrian’s Villa
Discover the imposing complex of Hadrian’s Villa, the vast imperial residence of Emperor Hadrian, a unique archaeological site that testifies to the ingenuity and grandeur of ancient Rome, among baths, theatres, and sumptuous residences.
DAY 11: ROME
Transfer to Rome airport. End of tour.
• 4★ hotels with overnight stay and breakfast in the indicated locations (or equivalent-category hotels in nearby areas)
• Arrival and departure transfers included within a maximum radius of 30 km
• Second-class railway tickets for the sole trains expressly indicated as included in the travel itinerary (any changes, alternative trains or suggested connections are not included, unless otherwise stated).
• Excursions specifically listed in the program
(optional or suggested excursions are not included)
Important note: The excursions included in the package may be rescheduled depending on the client’s arrival day.
• Arrival and departure flights to Italy
• Tourist tax (city tax)
• Porters, tips, extras and personal expenses
• Activities and excursions not included
• Assistance and optional cancellation insurance upon request
• Anything not specifically mentioned in the section “The Rate Includes”
The tour is available exclusively with an English-, Spanish-, Portuguese-, or Italian-speaking guide.
The structure of the trip is to be considered a suggestion based on the selected destination. The itinerary can be customized according to personal preferences, subject to the activities included in the program and the planned transfers.
Note: for any need or additional information, please do not hesitate to contact us.
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Back to homepage Reload pagePrivacy Policy
I
ntroduction
This Statement of Privacy and Protection of Personal Data applies only to the company VIAJOW OPERADORA DE TURISMO LTDA, which is a Brazilian organization aware of the importance of privacy and protection of personal data. We are a company that promotes the sale of services and products aimed at national and international tourism, both leisure and corporate, selling transport (land, air and sea), accommodation and entertainment services.
Indeed,by virtue of the business activity carried out, the company ends up receiving, processing and handling information, both from individuals and companies.
In relation to individuals, as a rule, the company will have access to registration information, which may be provided by the holder or searched in research systems available in the market or by public bodies or even available on the world wide web. You may have access to data listed as sensitive by current legislation, depending on the product or service contracted with VIAJOW.
On account of this administration of information protected by legislation, it provides this Privacy and Personal Data Protection Declaration and explains the operation and degrees of protection implemented within the company.
This Statement of Privacy and Protection of Personal Data expresses our commitment to the treatment of personal data collected by VIAJOW in a responsible, ethical manner, in line with our principles and values and, especially, in accordance with the rules of Law No. 13,709/2018 ( General Law for the Protection of Personal Data - “LGPD”) and other applicable legislation in force.
By using our services, you agree to the rules for handling your information as described in this Privacy and Personal Data Protection Statement.
As stated above, VIAJOW will have access to information of individuals, in order to provide services for which its corporate purpose is aimed. Such information may even be on the list of sensitive information brought by the legislation
This information will be shared between partners and service providers contracted by VIAJOW, both nationally and internationally, in order to facilitate the acquisition and enjoyment of the contracted services. Sharing may occur, depending on the services contracted with VIAJOW, including on social networks.
VIAJOW, when it comes to sharing information with service providers (national and international) that are part of the service package purchased by the interested party, is subject to the data protection policy of each policyholder, in this particular, and the holder must consultation with such rules, when the situation so requires.
VIAJOW is not responsible for the manipulation, treatment and sharing of data carried out by VIAJOW service providers, nor for the misuse of information considered sensitive by the collector, since the intermediary service providers are the consumer’s choice.
We recommend that our consumers analyze the policy of the chosen service providers and in the event of conflicting points or the need for adaptations, they must expressly communicate any need for adaptation.
If you have any questions about this Statement of Privacy and Protection of Personal Data, please contact our Person in Charge/DPO, ANDRE DIAS ANDRADE, through the following electronic address: <andre@ada.adv.br>;
Summary of the Statement of Privacy and Protection of Personal Data This Privacy and Personal Data Protection Declaration informs that VIAJOW collects, manipulates and shares registration data, data labeled by legislation as sensitive, as well as financial and trend data.
In terms of legislation, we inform you that when working with personal data we store and share it in the ways specified below. We also inform you that we will share information with third parties and that in order to obtain the data processing policy of these third parties, they must be contacted for more information or clarification on this topic.
See sections of this statement below:
· What types of personal data we can handle;
· How we process personal data
· How we use personal data
· What legal grounds do we use to process personal data
· To whom we disclose personal data
· How we protect personal data
· How long we keep personal data
· What are your rights?
· Claims
· Changes to this Privacy and Personal Data Protection Statement
What types of personal data we can handle;
The personal data that we can handle are registration data, data related to professional life, financial data, which may include: your name; age; birth date; nationality, sex; email address; home address; Country of Residence; lifestyle and social circumstances (eg, your hobbies); family circumstances (eg, your marital status and dependents); details about employment or past employment and education (eg the organization you work for, your title and your educational details); financial and tax information (eg, your income and tax residency); your postings on blogs, forums, wikis and any other social media applications and services; claim details; details of how you use products and services; details of how you like to interact and other similar information.
The personal data that we handle for third parties may include sensitive personal data, which is defined by law as personal data about racial or ethnic origin, religious conviction, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, given that relating to health or sex life, genetic or biometric data, when linked to a natural person. In this way, we can manipulate details about health and sexual orientation.
The types of personal data and special categories of personal data that we handle may vary depending on the services contracted with VIAJOW. In some rare circumstances, we may also collect other special categories of personal data about you, either because you provide this data to us or because we are required to collect it as a result of legal requirements imposed on us.
How do we process personal data?
We collect personal data. As a rule, all data handled by us are provided by the consumer of our services, who may be the data subject or someone who speaks for him. Indeed, we handle personal data in the course of our provision of services to our customer. In rare exceptions, we may collect or obtain such data because you provide it to us or because it is publicly available. However, on these occasions, data will be collected as a result of some specific demand from our customers. How we use personal data The use of personal data by our company specifically meets the command of the recipient of the provision of services. VIAJOW does not use personal data for its own purposes. What legal grounds do we use to process your personal data We are required by law to establish in this document the legal grounds for processing personal data that may be manipulated as a result of service provision contracts signed by VIAJOW, mainly related to the legal hypotheses defined by the LGPD. As a result, your personal data will be processed in the following cases: (a) observation of applicable legal and regulatory obligations that may require the collection, storage and sharing of your personal data in order to comply with legal and regulatory provisions, such as (i) record keeping for tax purposes or providing information to a body public or law enforcement agency; (ii) compliance with labor and social security obligations; (iii) compliance with anti-corruption, money laundering, fraud and irregular conduct obligations. (b) to perform any contract, as well as to provide our services to you or our customer. (c) to regularly exercise our rights, for example, to exercise our right of defense in any judicial or administrative proceeding. (d) protection of your life or physical safety or that of a third party; (e) protection of your health.
Likewise, sensitive personal data will be processed in the following cases:
(a) When necessary to comply with applicable legal or regulatory obligations that may require the collection, storage and sharing of your personal data in order to comply with legal and regulatory provisions, such as (i) maintaining records for tax purposes or providing information to a public body or law enforcement agency; (ii) compliance with labor and social security obligations; (iii) compliance with anti-corruption, money laundering, fraud and irregular conduct obligations.
(b) protection of your life or physical safety or that of a third party.
(c) guardianship of health.
(d) to regularly exercise our rights, for example, to exercise our right of defense in any judicial or administrative proceeding.
(e) guarantee of fraud prevention and its security, in the processes of identification and authentication of registration in electronic systems.
To whom we disclose your personal data
VIAJOW never discloses personal data on its own. Any disclosure will result from the provision of services and preceded by a prior analysis of the authorization taken by the service holder, which will be taken together with the formalization of the contract for the acquisition of VIAJOW products or services.
How we protect your personal data
We use a number of physical, electronic and managerial measures to ensure that your personal data remains secure, accurate and up to date. These measures include:
· Education and training of responsible staff so that they are aware of our privacy and data protection obligations when dealing with personal data;
· Administrative and technical controls to restrict access to personal data, subject to the need for knowledge;
· Technological security measures, including firewalls, encryption and antivirus software;
· Physical security measures, such as employee security passes to access our facilities.
Although we use appropriate security measures, once we receive your personal data, the transmission of data over the internet (including via email) is never completely secure. We strive to protect your personal data, but we cannot guarantee the security of data transmitted to or by us.
Aiming at the proper protection and treatment of your personal data in accordance with the LGPD, in addition to other applicable laws, we are committed to:
· Adopt security, technical and administrative measures to protect personal data from unauthorized access and from accidental or unlawful situations of destruction, loss, alteration, communication or any form of inappropriate or illicit treatment;
· Keep a record of personal data processing operations carried out, especially when based on legitimate interest;
· Communicate, within a reasonable period, to the National Data Protection Authority and to the holder of the occurrence of a security incident that may cause significant risk or damage to the holders;
· Use systems for the processing of personal data that are structured in order to meet security requirements, standards of good practices and governance and the general principles provided for in the LGPD;
· Deleting personal data after the end of its treatment, within the scope and technical limits of the activities, authorized for conservation for the purposes provided by law; and
· Observe the guidelines, rules and regulations issued by the National Data Protection Authority (ANPD).
How long will we keep your information?
We will keep your personal data on our systems for the longer of the following periods:
(i) as long as necessary for the relevant activity or services;
(ii) any retention period required by law;
(iii) the end of the period in which disputes or investigations in relation to the Services may arise;
(iv) as long as your consent is valid, in the applicable cases;
(v) pursuant to current legislation.
Your rights
You have several rights in relation to your personal data, which can be exercised at any time, free of charge, through a request registered by you to our DPO / Person in Charge, who responds by the following email: ANDRE DIAS ANDRADE <andre@ada .adv.br>;
In particular, you have the right to:
· Obtain confirmation that we are processing your personal data and request a copy of the personal data we hold about you;
· Asking us to update the personal data we hold about you or to correct data that you feel is incorrect or incomplete;
· Withdraw the consent granted to the processing of your personal data, as well as request its deletion (to the extent that such processing is based on consent);
· Request the portability of the personal data we have about you to another supplier of products or services, provided that commercial and industrial secrets are respected, as well as applicable confidentiality;
· Obtain information about who we share your data with;
· Request that your personal data that you understand as unnecessary, excessive or treated in disagreement with the LGPD, be anonymized, blocked or eliminated;
· Request the review of decisions made solely on the basis of automated processing of personal data.
To exercise any of your rights, or if you have other questions about the use of your personal data, please contact our DPO / Person in Charge via the following email: ANDRE DIAS ANDRADE, <andre@ada.adv.br> ;
Claims
If you are not satisfied with the way we handle your personal data or with any question or request related to your privacy, you can forward your complaint or request to our DPO/Person in Charge via the following email: ANDRE DIAS ANDRADE, <andre @ada.adv.br>;
Changes to this Privacy and Personal Data Protection Statement
We may modify or amend this Privacy and Personal Data Protection Statement from time to time.
Therefore, we encourage you to periodically review this Statement to be informed of how we are protecting your information.